We answer within one business day
Talk to a person
Order questions, returns, sizing and capacity advice, a repair, or a charge you do not recognise — reach us directly. No ticket queue, no chatbot loop.
Email us
support@shopnoxsupply.com
Best for order changes, returns and anything with an order number. Include it and we can act on the first reply.
Call us
+1 (808) 763-9428
Monday–Friday, 9:00am–6:00pm ET. Fastest route for an unrecognised charge or a delivery problem.
Hours
Monday–Friday, 9:00am–6:00pm ET
All messages answered within 1 business day. Messages sent at a weekend are answered on Monday.
Returns & shipping inquiries
Contact us for returns, shipping questions, or anything about an order — we email a prepaid label on request, so there's nothing to send us unprompted.
Email support@shopnoxsupply.com or call +1 (808) 763-9428 and we email a prepaid label within one business day — you never pay for return postage, and there is no address to ship to unprompted.
Don't recognise a charge?
Charges from this store appear on your statement as NOX SUP, which is not the store name.
Contact us before opening a dispute with your bank. We can look it up and refund it the same day; a bank dispute can take up to 90 days and you are out of pocket in the meantime.
Before you write
Most questions are answered faster on one of these pages: